Hiring the Right Roofing Company
As a property owner, you understand the importance of having the right contractors to work on your home or business. Having quality work performed on your property can be critical to ensuring the longevity of the property and avoiding potential problems in the future. When you hire a roofer to work on your home or business, how do you know whether you’ve chosen a good company? Here are some of the important signs that you have hired the right roofer for your project.
Do they have positive client reviews?
Client or customer reviews can provide you with honest insight into a roofing contractor’s quality of work. You should look for the company’s profile on third-party review sites such as Google, Facebook, or the Better Business Bureau. If a company has many negative comments, you should probably avoid that company. However, you may not necessarily need to be concerned when a contractor only has a couple of bad reviews, as that many only indicate a few isolated incidents or customer disagreements rather than serving as a sign that the contractor generally performs poor work or provides bad service.
You may want to check whether the contractor left a response to any negative feedback, including whether the contractor offered to correct any issues the customer had. However, angry or defensive responses from the contractor mean you should move on with your search.
Do they have a well establishes business?
You likely have a better chance of having high-quality work performed on your roof by choosing a contractor with a well-established business rather than some “fly-by-night” operation. While this means selecting a company that has years of roofing experience, that experience should also include favorable results
on a wide range of projects. This will indicate that the contractor has the knowledge and skills to handle your project. Other indications of a well-established business include a contractor who takes safety seriously, can perform the job efficiently and within deadlines without cutting corners, and can provide specialized roofing services, including roof maintenance and emergency repairs.
Do they use written contracts?
You should absolutely avoid working with any roofing contractor that isn’t willing to put everything about your contractual agreement in writing. A good roofing company will have no problem putting everything in writing and may even insist on doing so. By having everything in writing, you can protect yourself against hidden or undisclosed fees and sudden price changes. A detailed contract should outline all the milestones of the project, the materials being used, and the cost of the project.
If you need to make changes in scope during the project, such as when unforeseen issues are discovered, a good contractor will also use change orders to document how these changes will affect the project, including additional costs or extended deadlines.
Do they have the right licensing or credentials?
You should never use a roofing contractor that does not have the necessary credentials, including the appropriate licensing, liability insurance, and workers’ compensation insurance. A licensed roofer will understand building codes and ensure that your roofing project is correctly permitted and performed. You can also avoid fines and fees from local officials that could result if you have an unauthorized roofing project performed on your property.
If your roofer is bonded and insured, you need not worry about being stuck with costs if your property is damaged in the project, if the contractor cannot complete work, or if a worker is injured on your property.
You may also want to look for roofing contractors that have industry certifications that reflect their skill, particularly if you need a specialized project done.
Do they practice transparency?
Finally, the right roofer will practice transparency throughout your roofing job. A good roofing contractor will keep the lines of communication open from start to finish of the project. Because a roofing project can take a long time to complete, there may be times when you need to get an update on the progress of the job or to ask the contractor questions that may arise. You should always be able to get the contractor on the phone or get prompt responses to your calls and emails.
A good contractor will proactively keep you updated on the status of the project and what next steps you can expect. They’ll also promptly notify you of issues that may arise so that you can let them know how you want them to proceed.
Contact Elite Roofing LLC for Your Next Roofing Project
Elite Roofing LLC thrives to meet all of these necessary expectations. To get experienced roofing professionals for your property, reach out to Elite Roofing for a consultation and estimate. We service all major cities and surrounding areas in Texas including Houston, Dallas, Austin and San Antonio. Give us a call today at (713) 804-ROOF to speak with our knowledgeable roofing professionals.